Contractor terms

1. Independent contractor status

By participating in CallPro's dispatch network, you acknowledge that you are an independent contractor and not an employee, agent, or representative of CallPro. You are responsible for:

• Payment of all federal, state, and local taxes, including self-employment tax
• Maintaining all required licenses and permits for your trade
• Maintaining adequate insurance coverage
• Compliance with all applicable laws and regulations

CallPro does not withhold taxes, provide benefits, or exercise control over the manner in which you perform your work.

2. Insurance requirement

You must maintain general liability insurance appropriate for your trade throughout your participation in the CallPro dispatch network. CallPro does not verify coverage and assumes no liability for work performed without adequate insurance.

You agree to indemnify CallPro against any claims arising from your failure to maintain adequate insurance coverage.

3. Confidentiality

You agree to treat the following as confidential and shall not disclose them to any third party without CallPro's prior written consent:

• Dispatch data, including caller information, addresses, and service details
• Customer contact information received through CallPro dispatches
• CallPro's routing intelligence, dispatch algorithms, and pricing structures
• System architecture, technology, and operational processes

This confidentiality obligation survives termination of the contractor relationship.

4. Non-solicitation

For a period of 12 months after termination of your participation in the CallPro dispatch network, you shall not directly solicit customers whom you first encountered through CallPro dispatches. This restriction applies only to customers introduced to you through CallPro and does not restrict your ability to serve customers who contact you independently.

5. TCPA SMS consent

By joining the CallPro dispatch network, you consent to receive SMS messages to your registered phone number, including:

• Dispatch notifications with caller details and service address
• Service status requests and follow-up messages
• Network updates and operational communications

Message frequency varies based on dispatch volume. Message and data rates may apply. Reply STOP to opt out (opting out of SMS will prevent you from receiving dispatch notifications).

6. Exclusivity

Participation in the CallPro dispatch network is non-exclusive. You are free to work with other dispatch services, accept jobs from other sources, and maintain your own independent customer relationships.

7. Termination

Either party may terminate the contractor relationship at any time, for any reason, with immediate effect. No notice period is required. Upon termination:

• You will no longer receive dispatch notifications
• Confidentiality and non-solicitation obligations survive termination
• Any outstanding obligations, if any, remain due. CallPro currently charges contractors no lead fees and no monthly subscription.

8. Dispute resolution

Any dispute arising out of or relating to these terms shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. Arbitration shall take place in Erie County, New York. The arbitrator's decision shall be final and binding.

For questions about these terms, contact [email protected].